Working in a call center isn’t just a job — it’s a lifestyle, especially when you’re a dad. Between the shifting schedules, the constant calls, and trying to stay awake for family time, it’s safe to say we live a different kind of life. If you’re a call center dad like me, you’ll definitely relate […]
Daddy Moments
Happy New Year: Reflections and New Beginnings
Well, here we are—another year in the books, and a brand new one just waiting for us to dive into. As a dad, New Year’s has taken on a whole new meaning over the years. It’s no longer about late-night parties or big resolutions (although, let’s be honest, I still dream of staying up till […]
Conquering the Night: Sleep Solutions for BPO Night Shift Workers
Working the night shift in a BPO can be demanding, and sleep is often the first casualty. The struggle to find quality rest is real, but it doesn’t have to be a constant battle. Here are some effective strategies to help you optimize your sleep and improve your overall well-being. Create a Sleep-Inducing Environment Optimize […]
Headset Heroes: Juggling Calls and Kids in the BPO Jungle
Being a call center rep is tough. Being a dad is tough. But being a call center dad in the Philippines? That’s a whole new level. Hey! fellow dads! Let’s talk about the real struggle: being a call center rep in the Philippines by night and a superhero dad by day (well, more like… morning-ish). […]