Working in a call center isn’t just a job — it’s a lifestyle, especially when you’re a dad. Between the shifting schedules, the constant calls, and trying to stay awake for family time, it’s safe to say we live a different kind of life. If you’re a call center dad like me, you’ll definitely relate […]
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Tips to Avoid the Stress of Daylight Savings Time
Alright, folks, I’ve just been through the dreaded Daylight Savings Time (DST). It’s been almost a month since it ended, but I feel like this is something I had to share. If you’re anything like me—working nights, trying to juggle family life, and just barely keeping it together—this time change can feel like a real […]
Conquering the Night: Sleep Solutions for BPO Night Shift Workers
Working the night shift in a BPO can be demanding, and sleep is often the first casualty. The struggle to find quality rest is real, but it doesn’t have to be a constant battle. Here are some effective strategies to help you optimize your sleep and improve your overall well-being. Create a Sleep-Inducing Environment Optimize […]
Headset Heroes: Juggling Calls and Kids in the BPO Jungle
Being a call center rep is tough. Being a dad is tough. But being a call center dad in the Philippines? That’s a whole new level. Hey! fellow dads! Let’s talk about the real struggle: being a call center rep in the Philippines by night and a superhero dad by day (well, more like… morning-ish). […]